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Privacy Policy

 Privacy Policy

Cookies & Privacy

We are committed to safeguarding the privacy of our website visitors and customers.

This statement applies where we are acting as a data controller with respect to your personal data; in other words, where we determine the purposes and means of the processing of that personal data.

We use cookies on our website. As these cookies are not strictly necessary for the provision of our website and services, you may opt out at any time. To do this, please contact us by clicking here.

How We Use Your Personal Data

We may process data about your use of our website and services (“usage data”). The usage data may include, but is not limited to, your geographical location, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system – Google Analytics. The usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is consent, our legitimate interests; namely monitoring and improving our website and services and fraud prevention.

We may process your account data (“account data”). The account data may include your name and email address. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining backups of our databases and communicating with you. The legal basis for this processing is consent, our legitimate interests; naming monitoring and improving our website and services and fraud prevention.

We may process information that you post for publication on our website (“publication data”). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is consent, our legitimate interests; namely monitoring and improving our website and services and fraud prevention.

We may process information contained in any enquiry you submit to us regarding goods and/or services (“enquiry data”). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent, our legitimate interests; namely monitoring and improving our website and services and fraud prevention.

We may process information relating to transactions, including purchases of goods and services, that you enter into with us through our website (“transaction data”). The transaction data may include, but is not limited to, your contact details, your card details and the transaction details. The transaction data may be processed for the purposes of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests; namely the proper administration of our website and business or fraud prevention.

We may process information that you provide to us for the purpose of requesting notifications (“notification data”). The notification data may be processed for the purposes of sending you the relevant notifications. The legal basis for this processing is consent.

We may process information contained in or relating to any communication that you send to us (“correspondence data”). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is consent, our legitimate interests; naming monitoring and improving our website and services and fraud prevention.

We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative out of court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, our legal rights, and the legal rights of others.

We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interest; namely the proper protection of our business against risks.

In addition to the specific purposes for which we may process your personal data set out in this section, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or vital interests of another person.

Automated Decision Making

We will use your personal data for the purposes of automated decision-making in relation to order processing.

Providing Your Personal Data to Others

Financial transactions relating to our website and services are handled by PayPal. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

In addition to the specific disclosures of personal data set out in this above, we may disclose your personal data where such disclosure is necessary for the compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or an administrative out of court procedure.

International Transfers of Personal Data

You acknowledge that personal data that you submit for the publication through our website or services may be available, via the internet, around the world. We cannot prevent the use or misuse of such personal data by others.

Retaining and Deleting Personal Data

Personal data that we process for any purpose or purposes shall not be kept longer than is necessary for that purpose or those purposes.

Notwithstanding the other provisions of this section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another person.

Amendments

We may update this policy from time to time by publishing a new version on our website.

You should check this page occasionally to ensure you are happy with any changes to our policy.

Third Party Websites

Our website includes hyperlinks to, and details of, third party websites.

We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Personal Data of Children

If we have reason to believe that we hold personal data of a person under the age of 16 in our databases, we will delete that personal data.