DELIVERY
At JO&JOE, we want your order to reach you quickly and smoothly. Below you’ll find all the information you need to choose the delivery option that suits you best.
UK DELIVERY
UK Mainland – Order by 2pm for delivery the next working day. Please note that orders placed after 2pm on Friday will be processed on Monday for delivery on Tuesday. We are closed over UK Bank Holidays, so any orders placed during this time will be processed on the next working day. Delivery is via DPD and costs £4.99. Orders over £40 qualify for free delivery.
Northern Ireland – Your order will be delivered by Royal Mail. Delivery typically takes 2 working days and costs £4.99. Orders over £40 qualify for free delivery.
INTERNATIONAL DELIVERY
We ship worldwide using reliable international carriers.
Europe — from €17.99
Delivery usually takes 4–6 working days.
Rest of World — from £19.99
Delivery times vary by location, typically 6–10 working days.
Please note: Once we have received your order and liaised with our courier, we will contact you with a confirmed shipping rate. We will then get back in touch to confirm the final shipping cost and send a revised invoice. If at that point the shipping cost is not as expected, you are welcome to cancel your order.
International orders may be subject to customs charges, import duties, or local taxes. These are the responsibility of the recipient. Please contact info@joandjoecollection.co.uk for more information.
ORDER TRACKING
Once your order has left us, we’ll send you a shipping confirmation email with your tracking link. You can follow your parcel at any time and check the latest updates from DPD or Royal Mail.
